Order Processing & Shipping
Orders are packed and shipped five days a week. Orders placed on the weekend will be shipped the following business day. Most orders are shipped 24-48 hours from the order date.
Free Standard Shipping
+ Free Standard Shipping applies to orders over $49 before tax.
+ Standard delivery usually arrives within 4-6 business days from the shipped date, excluding holidays. Please allow 2-3 business days processing time.
+ Standard delivery to Alaska, Hawaii and P.O. Boxes usually arrives 5-12 business day from the shipped date, excluding holidays.
+ Standard delivery to APO/FPO addresses usually arrives within 18 business days from the shipped date, excluding holidays.
+ Express shipping orders placed Monday thru Friday, excluding holidays, before 12:00 PM EST will usually arrive within 2-3 business days from the shipped date.
+ Please allow 24-48 hours processing time.
+ Express shipping is not available to Alaska, Hawaii or U.S. Territories.
This Return Policy applies to all purchases made through the website OKIYAH.com. We do not accept returns, We do not extend refunds and all sales are final.
However, if you believe you have received defective or incorrect merchandise, or are missing an item from your order, you must contact Customer Support within three business days of the package’s original delivery and we will make it right.
Gift cards cannot be returned or refunded.
To cancel an order, please email Customer Support within one business hour of making the order.
OKIYAH Customer Support | P.O. BOX 48056, Doraville, GA 30362
Email Us 24/7 |